Contact and Ordering

 
You can contact me by e-mail at hagerbears@frontier.com
By phone US:  219-324-5638  
By snail mail:  2255 East 150 North
                         La Porte, IN  46350
 
All teddy bears and friends are designed and handcrafted by Donna Hager.
They are not toys and are intended for adult collectors only.
 
Please respect my work and do not copy my designs. 
 
Purchasing a Bear
You may purchase a bear with the following methods:
You may make a direct payment from this website with the use of the paypal button.
You can e-mail or phone me to reserve your bear,
 then call me with credit card information or mail a check or money order. 
Bears are marked adopted/sold when payment is received or a verbal arrangement has been made.
 
Payment
Paypal is my preferred method of payment.
  It is the safest, easiest way to pay for your teddy and you  don't need a paypal account.
If you would like to use a different payment method, please phone me at 219-324-5638 or send an e-mail to hagerbears@frontier.com.
 
International buyers, paypal only please.

Layaway
For your convenience I do offer a 3 month layaway program. 
 I request one third of the purchase price down. 
The following month the second payment is due.  The third payment will include shipping costs.
Please note the layaway deposit in non-refundable if you cannot complete the layaway agreement.

Returns
A return must be made within 7 days of receiving your bear.  The purchase amount, less shipping costs, will be refunded.
On commissioned bears, no returns please
 
Postage
For shipping within the United States:  Postage fees are included in the paypal buy it now button.
 If you purchase more than one bear, I will calculate the correct shipping amount and promptly refund the difference.
International shipping can be calculated and a separate paypal request sent  This way you will have an accurate shipping amount . Insurance optional.

Packages will be shipped using USPS Priority Mail. Insurance is optional.
International packages are shipping USPS Priority Mail International.
I am not responsible for lost or damaged packages or international customs fees.

Thank you !